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Rye
Tuesday, January 31, 2023
Home Police & Fire Rye PD Limits Non-Emergency Services to Phone (Versus in Person)

Rye PD Limits Non-Emergency Services to Phone (Versus in Person)

Rye PD is establishing new procedures in the wake of Coronavirus. The records department and police station are now closed to the general public. Rye PD will handle as much non-emergency business over the telephone as possible.

See the full notice below:

Rye PD patch

"As we continue to monitor the evolving situation with the Coronavirus, the City of Rye Police Department remains committed to ensuring that we provide public safety services to the people of Rye. So that our officers are available to serve the community we will be instituting the following service changes to reduce unnecessary exposures where possible. 

Effective immediately, the following steps will be taken:

  1. The police records departments will be closed to the general public on Tuesday, March 17th. People wishing to obtain copies of police reports should call 914-967-1234 extension 2003 between the hours 8:00 am to 3:00 pm or email their request to records@ryepd.ryeny.gov. Reports will be released via email or general mail.
  2. The police department lobby will be closed to the general public. Those needing police services should contact dispatch at 914-967-1234 (non-emergency) or 911 (emergency).
  3. If you arrive at police station and need police assistance, please utilize the intercom by the entry doors to speak directly to a police officer.
  4. Telephone reporting – We will begin to accept reports of non-emergent matters over the telephone to limit exposure between our police officers and members of the public when appropriate. Your call will be screened to determine if it meets criteria and the information will be taken over the telephone.

Police officers will continue to respond to all calls for service where a response is determined to be necessary.

We will continue to monitor this situation and advise of any further changes as warranted."

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